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Frequently Asked Questions
How do you ship your baked goods?▼
We use express climate-controlled shipping to ensure your treats arrive fresh. All orders are packed with biodegradable insulation to maintain perfect temperature and texture during transit.
What is your return policy for food items?▼
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged, please contact us immediately for a full replacement or refund.
Which payment methods do you accept?▼
Finch Bakery accepts all major credit cards, PayPal, and Apple Pay. Our secure checkout process ensures your financial information is encrypted and protected at every step of the transaction.
How do you ensure product quality?▼
Every item is baked from scratch daily using premium, locally-sourced ingredients. We perform rigorous quality checks before hand-packing each box to guarantee a gourmet experience in every bite.
What Our Customers Say
“The sea salt brownies are life-changing. Perfectly fudgy and arrived in pristine condition within two days.”
“Best cupcakes I have ever ordered online. The buttercream is light, airy, and not overly sweet.”
“Their stuffed cookies are massive and delicious. The packaging kept everything incredibly fresh and ready to eat.”