Returns & Exchanges

Due to the perishable nature of our freshly baked goods, we are unable to accept returns; however, your satisfaction is our priority and we will resolve any issues with damaged or incorrect orders immediately.

Return Process

• 1.
  Inspect Your Delivery

  Please check your bakery box immediately upon arrival to ensure all items are present and in perfect condition.

• 2.
  Document Issues

  If you notice damage or received the wrong treats, take clear photographs of the packaging and the product within 24 hours.

• 3.
  Contact Our Team

  Email our customer service team with your order number and photos so we can investigate the issue with our couriers.

• 4.
  Resolution Process

  Once verified, we will arrange for a fresh replacement to be sent out or issue a refund to your original payment method.